Customer Charter

“Thank you for another extremely well-planned trip to a very suitable resort. Your planning makes organising the trip so much easier.”

“Activ4 never fail to impress. Their customer service is excellent and they always do their best to accommodate the needs of our group. Our students had saved for years to make this trip possible, and all the feedback from parents and students has been overwhelmingly positive. The support from the whole Activ4 team—especially our Rep, who was incredibly helpful and friendly throughout the week—made a real difference. We’ve already asked for a quote to return to Sestriere in 2027 and wouldn’t change a thing”

“A huge thank you for you and your team for organising such a fantastic trip, the pupils have talked about nothing else for the last 2 days. Secondly, the trip ran so smoothly because of your assistance on the trip. We have now been with Activ4 twice and on both times I have been impressed with the level of service/ attention to detail the Activ4 staff give without being asked. I cannot recommend your company highly enough for customer service. It is also the reason why I am wanting to organise our 2019 trip with you.”

“The students are very excited and they are on the final countdown. You have all been fab with helping with any questions and in all the organising of the trip – thank you!”

“I have decided to work with Activ4 they provide excellent service in the UK and the in-resort rep is only a call away and when I have had to call her in the past she has always been there.”

“Everyone had a great time in Pragelato; we will go back”

“The activ4 reps were excellent. Nothing too much trouble and a different attitude to anything else we have experienced.”

“We were very impressed with Steve our Rep, he was always there to help and made sure we had a good time”

“I am being looked after by you all very well. Its been brilliant to have such good communication with you all and I feel that I’m nearly all prepared for the trip!”